COVID-19 FAQ

Due to the primarily remote delivery of classes for the Fall 2020 semester Residence will be available to students whose academic programs require in-person attendance.

Students who are currently living in Residence will be allowed to remain on campus regardless of their program delivery method.

Applicants for the upcoming year, whose programs do not require in-person attendance may apply for an exception to live on campus. Exceptions will be considered on a case by case basis and approval is not guaranteed.

Students whose programs don't require in-person attendance will have several options available regarding their application for Fall 2020 semester:

  1. Defer your application to the Winter 2021 semester
  2. Cancel your application and receive a full refund of your $75 Application Fee
  3. Apply for an exception to live on Residence

Please review the communication sent to all applicants for detailed instructions. You may direct any questions to our Office at residence@usask.ca

Exceptions will be considered on a case by case basis and thus it is impossible to provide an exhaustive list:

  • Limited or no access to reliable internet to complete academic requirements
  • Unsafe or unstable living conditions

Please email our office with a detailed outline of your specific circumstances and a team member will work with you directly to determine your eligibility for on-campus accommodation. 

Please be advised that students will not receiving time slots for the Fall 2020 semester.
Students who are eligible for Residence in the upcoming semester will be manually assigned to rooms. Due to limited room type availability, we may not be able to accommodate all requests.
Students with a medical need for a specific type of accommodation should contact Access & Equity Services to discuss their specific needs.

Due to the severity of the COVID-19 situation and doing our part to flatten the infection curve we have asked those who were able to return home safely to do so. We are not enforcing this move-out with any of the students that fall within the following categories:

- International students who are unable to return home due to travel restrictions.

- Students that cannot afford to move home.

- Students that have immunocompromised family members at home.

International students and other students who have been identified as not being able to return home safely are allowed to live on campus until further notice. You do not need to complete an application for the Spring/Summer semester.

All other residents who were deemed able to safely move home are not allowed to continue living on campus.

If you left Residence without returning your bedroom or mailbox key these can be returned to the Residence Office via mail. Please include your name, NSID and room number and ensure that the envelope is completely sealed to avoid the key becoming lost in transit. Please note that as our staff is operating remotely, we are unable to confirm receipt of these items at present.

Yes, all students who moved out by March 31st, got a refund on their April rent fee. Any unpaid rental amounts or other fees on your account will remain unchanged and you will remain responsible for their payment.

Given the extraordinary nature of this time, and the need for physical distancing, we are forgoing the typical move-out inspection process. Residents are still encouraged to ensure that they leave their units as clean as possible and that they remove any garbage before their departure.

For VP students: the meal plan portion of your rental lease will be pro-rated and residents will receive a refund of the April portion of these fees.

A refund will be issued to the original method of payment. If your payment was made by cash or debit you will be contacted to arrange for direct deposit.

We encourage remaining residents to continue submitting maintenance requests through our online portal. However, it is important that students are aware that we will be responding to emergency situations only. This practice will reduce traffic in the units with your health and safety in mind. Emergency maintenance can be reported to Protective Services at 306-966-5555 24 hours a day, 7 days a week.

Guests are no longer permitted in Residence, with the exception of one guest/resident for those moving out; if your roommate brings a guest over, you should remind them of the rules and have them ask the guest to leave, or inform Residence so that we may follow-up with a sanction

Maintain a distance of 2 meters between you and others, in accordance with the Government of Canada regulations.

  • Stay at home (within your apartment)
  • Avoid contact with other people (other than people living within your apartment)
  • Refrain from visiting common areas, including lounges, entering apartments (other than your own), or congregating in hallways.
  • Minimize how often you enter or exit the building to obtain essential items by using delivery services where possible; when coming and going, go straight from your home to your destination and back without spending time in common areas such as hallways or lobbies.

Notable coronavirus symptoms include fever, cough and a shortness of breath

  • If symptoms feel worse than a standard cold, you should see a health care provider or call HealthLine at 811
    • If HealthLine 811 recommends acute care, they will provide instructions
    • If HealthLine 811 recommends you self-isolate, please contact the Residence Office immediately at residence@usask.caor contact your RA on-Duty if it is after-hours

The Student Life department would like to remind you of the available supports and resources, as we understand that this may be a stressful time for some of you. Please do not hesitate to reach out should you wish to access any of the following supports:

  • Counselor in-Residence (CIR)– residents can speak to the CIR by emailing intake@usask.ca and asking to speak with the CIR over the phone
  • The Wellness Centre– Due to COVID-19, the Wellness Centre services have moved off-Campus but are still available through telephone and web delivery. You can still access the physicians, nurses, counsellors, dietitians, and admin support. For services at the Student Wellness Centre, you can email them at wellness@usask.ca
  • Student Affairs & Outreach  - A team of Social Workers responsible for drop-in counselling, mental health intake, early alerts, student outreach, crisis response, psycho-educational groups, and consultation to faculty, staff, and students. Please contact them at 306-966-5757 or student.outreach@usask.ca.
  • Health Line– dial 811 to speak with a registered nurse. Any student who is experiencing symptoms of COVID-19 should call Health Line. Available 24/7
  • Mobile Crisis– this is a 24/7 support line available for any students who are experiencing distress or crisis (eg. high levels of anxiety about their health or the current situation, or challenges with mental health)
  • Your Student Life Coordinator for your respective Residence area, available 8:30 am – 4:30 pm Mon – Fri:
    • Seager Wheeler and Souris Hall: Kallum Perkins – 306-966-1420 or perkins@usask.ca
    • Voyageur Place: Andres Barrera Patlan – 306-966-6565 or barrera@usask.ca
    • College Quarter Phase 1: Annie Johnson – 306-966-6562 or johnson@usask.ca
    • College Quarter Phase 2: Andrew Harris – 306-966-6536 or harris@usask.ca
    • Graduate House, Assiniboine Hall, and Wollaston Hall: Dalton Van Der Nest – 306-966-6524 or vandernest@usask.ca
  • The RA on Duty for your respective Residence area, available daily from 7 pm – 7 am:
    • Seager Wheeler: 306-361-7656
    • Voyageur Place: 306-281-4496
    • College Quarter Phase 1: 306-290-4470
    • College Quarter Phase 2: 306-291-9967
    • Graduate House, Assiniboine Hall, and Wollaston Hall: 306-291-5007

If you have questions or concerns about COVID-19, your best source of information is through www.saskatchewan.ca. On that site, you can access the self-assessment tool. If you meet the criteria for testing, or if you have any questions the website can’t answer, call 811 to talk to a Registered Nurse.

We will continue to share as much new information as possible, as soon as we can, both centrally and through more local communications

Please continue to frequent https://updates.usask.ca/ for all University related updates related to Covid-19